Customer Reviews
During the delivery process, the middle part of the main frame arrived completely broken. The part where the wood plywood bends is cracked and loose, so it would be good if this part could be separated so that consumers can assemble it themselves (or by strengthening the board on the back).
Other designs and roof scratches are something my pet really likes. The floor isn't very slip-resistant, so if you apply something like monster gel, it will be firm.
Just like in the picture. When I tried to install it, I was worried that the wood would be too thin and not hold well, but after installing it, it's not bad. But the kids won't go in...
It's okay. It's heavy but usable. It's heavy but usable~~It's okay. It's heavy but usable~~It's okay. It's heavy but usable~~
It's so scary and cute!
Easy to assemble and high quality for the price.
Frequently Asked Questions
Find answers to common questions about our pet products
PetSpany products are designed to simplify pet care while keeping your pet comfortable and stress-free. Each product focuses on solving real pet-owner challenges — like anxiety during grooming or lack of stimulation — using safe, durable, and easy-to-use designs tested for everyday use.
Each product page includes clear usage guidance based on pet size, behavior, and needs. For example, grooming tools like the nail scratch board are best suited for puppies and small-to-medium dogs, while interactive toys are ideal for pets that need mental stimulation or activity.
We offer a 30-day return policy on all unused products in their original packaging. If your pet doesn't love it, we'll make it right!
PetSpany offers a 30-day return policy, allowing you to request a return or exchange if the product doesn’t meet your expectations. This ensures you can shop risk-free while finding what works best for your pet.
Yes. All products are made from high-quality, pet-safe materials and are designed with your pet’s comfort and well-being in mind. The brand prioritizes durability and safety to ensure long-term use without harm.